The history

APPIA GROUP helps DCR to gain market position and strengthens its relationship with customers

As a specialised 3PL service, DECERO SERVICIOS LOGISTICOS (DCR) designs and manages key processes in the supply chain, including procurement, transport, warehousing and distribution. It highlights order preparation or picking as its main feature

10/10

technical support management

80%

impact on customer confidence

20%

chance of working with new high-value customers

The challenge

The operations of DECERO SERVICIOS LOGISTICOS (DCR) initially were focused on stock control, with manual recording of delivery notes and outgoing goods.

In the year 2000, they began to manage a multi-customer catalogue with several references, and started to be immersed in picking management. This growth led them to look for solutions that would not only keep up the pace, but also offer a more professional service to customers, most of whom were unfamiliar with many aspects of their business.

‘All our work in the warehouse was done with customised programmes or spreadsheets. Our challenge was to digitalise all the processes’

Sergio Vela,

CEO at Decero Servicios Logisticos S.L.

The solution

With the APPIA.adp warehouse management system, we achieved efficient control of all outgoing goods, ensuring accurate traceability.

Another area of high impact was invoicing, where the programme made a significant contribution, offering total control.

APPIA.adp not only helped us to position ourselves in the market, but also strengthened our customer relationships. It was a fundamental step in our growth

Sergio Vela,

Sergio Vela, CEO at Decero Servicios Logisticos S.L

The results

The results that DCR has achieved over the years are reflected in numerous customers.

All our work in the warehouse was done on spreadsheets. Our challenge was to digitalise all the processes

Sergio Vela,

CEO at Decero Servicios Logisticos S.L

What would you highlight about APPIA GROUP?

For me the experience with APPIA GROUP is excellent. Whenever I have had a problem, I have always found a solution. They offer us a tool that complements us and we have mastered. We are very grateful for the collaboration we have always had’

Sergio Vela, CEO at Decero Servicios Logisticos S.L.

APPIA GROUP helps DCR to gain market position and strengthens its relationship with customers

The challenge

The operations of DECERO SERVICIOS LOGISTICOS (DCR) initially were focused on stock control, with manual recording of delivery notes and outgoing goods.

The solution

With the APPIA.adp warehouse management system, we achieved efficient control of all outgoing goods, ensuring accurate traceability.

Another area of high impact was invoicing, where the programme made a significant contribution, offering total control.

The results

The results that DCR has achieved over the years are reflected in numerous customers.

What would you highlight about APPIA GROUP?

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